About
An unknown app is asking about your mother. Here's who's behind it.
Marlow is built by one person — Karsten — and is being piloted with a small number of families. Nothing on this page is going to pretend there is a team behind a door somewhere.
What Marlow is
A way for a family to coordinate an aging parent's appointments and, above all, the driving — and for the parent to see one calm line about their day without having to operate anything.
It exists because the hard part of caregiving logistics is not knowing when the appointment is. It is the negotiation about who can leave work, and the person at the other end who does not know what was decided.
What Marlow is not
Not a medical device. Not a care agency. Not a safety system — notifications are delivered by Apple and nobody guarantees them, which is written into the terms rather than hidden in them. Marlow does not vet, insure or background-check anybody. The drivers are the people you already trust enough to invite.
How far along it is
Early, and specifically: the core loop works — circles, appointments, recurring series, round trips, claiming rides, the senior's read-only day, notifications, the lock-screen card, the widget, and five languages. The security model is built and is tested by attacking it.
Deliberately not built yet: Android, calendar integration, medication tracking, live driver ETA on a map, booking an outside ride service, and the voice assistant. Those are all designed and all parked, because a small thing that works beats a large thing that mostly does — particularly here.
Decisions worth knowing about
The senior's phone is granted read access by the database, not by the app. The read-only guarantee is not a hidden button; the server would refuse the change.
Claiming a ride is the commitment. There is no confirm step afterward, because a status nobody clears is worse than no status, and asking somebody to confirm their own claim is absurd.
Nothing measures you. No analytics, no crash reporter, no trackers. That was chosen knowing exactly what it costs: there is no dashboard telling anyone which screen people get stuck on, so the only way to find out is to ask the families using it. Which is the point of a pilot.
Talking to us
support@getmarlow.app reaches Karsten directly. That is both the appeal of a product this size and the honest limitation of one: replies come from a person, and a person sleeps.
The pilot is small on purpose.
Ten families who will say what is wrong are worth more right now than a thousand who silently stop opening it.