About
Who's behind Marlow, and how far along it is.
Marlow is built by one person, Karsten, and a small number of families are trying it. There's no team behind a door somewhere, and this page won't pretend there is.
What Marlow is
A shared schedule for a family looking after a parent. You see which appointments need a driver and take one in a tap. Your parent's phone shows when to be ready and who's coming, with nothing for them to operate.
The hard part of looking after a parent is rarely knowing when the appointment is. It's working out who can get out of work, and making sure the person at the other end knows what got decided.
What we promise
Your parent does nothing. No login, no buttons that matter, one screen. If a feature would need them to do something, we don't build it.
Saying you'll drive is the commitment. Somebody taps “I'll take this” and the ride is theirs. There's no confirm step, because asking someone to confirm their own promise is just a second chance to leave it hanging.
Everyone who wants to help is in. No limit on how big a circle gets, and no charge for adding people. We charge for things that cost money to run or save you real time, never for letting family in.
Everyone reads it in their own language. Five languages, chosen per person, not per app.
Nobody's watching you. No analytics, no crash reports, no trackers. That has a cost: there's no dashboard showing us which screen people get stuck on, so the only way to find out is to ask. So we ask, and we answer.
We tell the truth, including to your parent. If nobody's claimed the ride, their screen says Marlow is arranging it, because it is. If a notification might not arrive, the terms say so.
What Marlow isn't
Not a medical device. Not a care agency. Not a safety system. Notifications come through Apple and Google and nobody guarantees them, and the terms say that plainly. Marlow doesn't vet, insure or background-check anybody. The drivers are the people you already trust enough to invite.
How far along it is
Early. The core works: circles, appointments, repeating appointments, round trips, claiming rides, the parent's read-only day, notifications, the lock-screen card, the home-screen widget, and five languages. The security model is built and we test it by trying to break it. Since then: Android, writing a claimed ride into your own calendar and warning you about clashes, reading an appointment off a photo of a clinic letter, and the pill organizer.
Not built yet, on purpose: two-way calendar sync, live driver location on a map, booking an outside ride service, and the phone and SMS channel for a parent without a smartphone. A small thing that works is worth more here than a big thing that mostly does.
Talking to us
support@getmarlow.app goes straight to Karsten. Replies come from a person, and a person sleeps.
Built by one person, for families who'll say what's wrong.
A family that tells us what's broken is worth more than a thousand who quietly stop opening it. Write in; the reply is from him.