How it works
From “who's driving Mom?” to a name on the ride.
An appointment that needs a driver. Someone who says “I've got it.” And Mom finding out in time to put her shoes on. That's the whole loop. Here's how it goes.
Step one
Add the people who help.
Your circle is your parent and the people around them: your siblings, the neighbor who checks in, the grandkid at college who still wants to know what's going on. Send them a link and they're in within a minute.
Everyone in the circle can add appointments and take rides. Nobody has to wait for you. The only things kept to organizers are who's in the circle and your parent's own settings.
Ruth's circle
- MKMikeson · organizer
- DLDanadaughter
- RSRosaneighbor
- JTJakegrandson · out of state
+ Invite someone
Step two
Add the appointment. Say it needs a ride.
When, where, and whether someone has to drive. Need a ride home too? Same appointment, second leg. Physical therapy every Tuesday and Thursday? One entry. Move one week and only that week moves.
Got a letter from the clinic? Take a photo of it and Marlow fills in the date, time and place for you to check over. That one's part of Plus.
Step three
Someone takes it. One tap.
Everyone sees needs a driver. One person taps “I'll take this” and it turns green with their name on it. That's the commitment. No confirm step, no reminder to accept, nothing to chase.
Can't make it after all? Say so in the app and the ride goes straight back to needing a driver, where everyone can see it. Nobody finds out on the day.
Step four
Your parent sees who's coming, and when to be ready.
Their phone shows when to be ready, who's picking them up, and where they're going. Big text, their language, nothing to tap.
Marlow works backwards from the appointment. The drive plus a bit of breathing room becomes “be ready at 9:40,” not “your appointment is at 10:15.”
When it does not go to plan
When nobody's taken the ride, or the driver's running late.
Nobody's claimed it yet. It stays orange where everyone can see it, and the circle gets a nudge as the day gets closer. Your parent never sees “nobody has volunteered.” Their screen says Marlow is arranging the ride, which is true, and it isn't their problem to solve.
The driver's running late. While the ride is happening it sits on your parent's lock screen as a live card, on the way there and on the way home. That card is for the person sitting in a clinic lobby wondering if anyone's coming.
A notification doesn't arrive. Nobody can guarantee push notifications, not Apple, not Google, not us, and we say so in the terms. Marlow helps a family organize. It isn't a safety system, and nobody's health should depend on a phone buzzing.
It runs on iPhone, and the everyday app is free.
If this sounds like your family, come in. If something's wrong, you'll be talking to the person who builds it.